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A Unit of Ingenuity and Innovation Global Edutech Private Limited

CIN: U80902OR2020PTC033368

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The Art of Doing Crucial Conversations

The Art of Doing Crucial Conversations

Intake Capacity:30+ Learners
Duration:14 Hours
Audience:For Professionals & Leadership Roles
OverviewCurriculamInstructor
Student studying
10Years Of Experience

Some conversations at work are easy. Others are not. Whether it's giving feedback, addressing conflict, or discussing sensitive issues, the way we communicate can impact relationships, decisions, and outcomes.

This course helps learners understand how to approach these conversations in a structured and thoughtful way. Participants will learn how to manage emotions, listen actively, and communicate clearly without escalating conflict. Through practical examples and discussions, participants learn how to express themselves clearly while also understanding others better.

Enquire for Course

Say What Needs to Be Said. The Right Way.

Learn how to handle difficult conversations without creating conflict or avoiding the issue.

Our Featured Courses

Personal Branding for Executives

Personal Branding for Executives

Student Intake:30+ Learners
Duration:12 hours
Ages:All Ages
Ratings:
4.5
VIEW PROGRAMME
Negotiation Skills & Deal Making

Negotiation Skills & Deal Making

Student Intake:30+ Learners
Duration:16 hours
Ages:All Ages
Ratings:
4.5
VIEW PROGRAMME
Cross-Functional Leadership Training

Cross-Functional Leadership Training

Student Intake:30+ Trainees
Duration:16 hours
Ages:All Ages
Ratings:
4.5
VIEW PROGRAMME
How To Be A Resilient Leader

How To Be A Resilient Leader

Student Intake:30+ Learners
Duration:12 hours
Ages:All Ages
Ratings:
4.5
VIEW PROGRAMME

Learning Outcomes

Manage emotions in high-pressure situations

Communicate clearly and respectfully

Listen actively and understand different perspectives

Handle conflict without damaging relationships

Testimonials

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Frequently Asked Have Any Questions?

These events—such as seminars, workshops, exhibitions, and conferences—offer valuable opportunities.

This course is suitable for professionals, managers, and leaders who need to handle difficult conversations at work.
They are conversations where stakes are high, opinions differ, and emotions are involved.
Yes. The program includes role-plays and real-life scenarios to help learners practice.
Yes. Communication is a key skill for leaders, especially in handling conflict and feedback.
No. The course starts with basic concepts and builds practical skills.
Yes. The course focuses on handling disagreements in a professional and constructive way.
It is primarily practical, with discussions and exercises based on real situations.